Privacy Policy

At Kuaxi Handmade & Skincare ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us.

1. Information we collect

Name, email, phone number, shipping and billing address, order history, and basic device information when you browse our site. Payment details are handled directly by our payment partner (Razorpay) and are never stored on our servers.

2. How we use your information

• To process and ship your orders.
• To send order confirmation, shipping updates and customer-service communication.
• To improve our products, website and customer experience.
• To comply with applicable Indian laws (GST, consumer protection, etc.).

3. Sharing

We only share data with trusted partners required to fulfil your order — payment gateway (Razorpay), delivery partners, and our transactional email provider. We never sell your data.

4. Your rights

You may request access, correction or deletion of your personal data at any time by writing to support@kuaxi.com.

5. Cookies

We use essential cookies to keep you signed in and to remember your cart. We do not use third-party advertising cookies.

6. Contact

Questions about this policy? Reach us at support@kuaxi.com.